AliExpress is the retail side of Alibaba and is a place to purchase goods in small quantities. AliExpress offers some sort of buyer protection which is very important when purchasing from another country and especially the Chinese goods which hardly carry any warranty. However, it is still a pretty risky place and you as a buyer must keep the following things in mind while purchasing from AliExpress.com
If you are buying from AliExpress for the first time, the tips mentioned below would ensure a happy shopping experience for you.
1. Buy from Established Sellers
Always try to buy from sellers which are selling since a good time and have a good feedback. These sellers mostly care about their ratings and are happy to help you in case there is a problem with your order. Also look at the past feedback that they received on the same item. If it is also favorable, you’ve found a good seller to buy from. Your transaction should mostly be very pleasant with such sellers.
2. Read Complete Item Details/Description
Sometimes very useful information is included in the item details/description section. Do NOT place the order by just looking at the product title and photos, instead check the description as well and there might be certain explanations that seller has left for the buyers. For example, the seller may state the features, specifications, compatibility, quality of the item and whether it is a replica or an original product. Shipping, refunds and support related questions are also generally answered in the item description.
3. Communicate with the Seller before Purchasing
Before making a purchase, do communicate with the seller using the Chat or Messaging system that is provided by AliExpress. Always clear your doubts and ask any item details, shipping or delivery questions you may have.
Some listings don’t mention the brand of the item and some others might have identical spelling to a branded product. These items can be knockoffs and do confirm with the seller if that is the case.
4. Think twice for items with a super low price
If you feel that the price of a particular item is much lower than its real value, it’s better to avoid it. These are most probably the Chinese knockoffs which look like a genuine product, but are not in reality.
5. Avoid Free Shipping for Expensive Items
Free shipping is usually sent via the National Post service and takes a long time to arrive. There is also an extended risk of items being delivered as broken or even never reaching the destination. So, while free shipping is okay for low priced goods, do choose some decent shipping service (DHL, EMS; etc) when buying items with high prices. Also ask for shipping insurance if the seller supports that.
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